Santander UK plc is a British bank that is wholly owned by the Spanish Santander Group. It was formed in 2010 when Abbey National was combined with Bradford and Bingley. The bank manages its affairs independently through its own local management team, that is responsible for its performance.
In the UK, there are almost 1,200 Santander branches. Santander is one of the UK’s leading personal financial services companies and is one the largest provider of mortgages and savings. The bank has approximately 20,000 employees, 14 million customers, around 1,010 branches and 50 corporate business centres.
In a poll conducted by moneysavingexpert.com by 2014, overall customer satisfaction was ranked higher with Santander than with any other main high street banks. Furthermore, the bank’s “123” product range was ranked the third best in the UK in 2013.