PBArefund.com is a trading name of Synergy Financial Solutions Limited which is Authorised and Regulated by the Financial Conduct Authority (FRN 829760). You do not have to use a Claims Company to make a complaint - you can do this yourself at no cost. If you choose to use us, we charge 25% + VAT on any redress received except PPI claims for which our charge is 20% + VAT. Cancellation Charges may apply if you cancel before we have reached the completion of the claim process. Synergy Financial Solutions Limited is registered in England and Wales under Co. No. 06763517. Registered office at Heritage Exchange, South Lane, Elland, West Yorkshire, HX5 0HG. ICO No: Z1727838.